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Returning to PZ?

November 6, 2013

Hello again survivor! If you need to know how to claim your Steam key from an old account then you’re in the right place.

To find your way back into the clutches of the Zomboid horde, just gaze upon these options and choose the one that fits your predicament best.

1) Initial Google Checkout / Paypal purchasers

Please email us on accounts@projectzomboid.com with your existing PZ details and receipt. These were emailed to you when you first bought the game.

2) Desura Account Holders

Previously users could log in to Desura to retrieve their PZ Steam keys, but due to the service largely going offline this is no longer possible.

As such we’d politely ask former Desura players to also contact us at our accounts@projectzomboid.com address, with an original Desura purchase email or other proof of purchase.

Important Note: April 2019

For many years we have been understanding of lost emails and lack of proof of purchase due to the manner in which the Desura platform disappeared and our appreciation to early supporters..

Unfortunately, in recent months there has been a vast increase in extremely suspicious mails that are exploiting this fact in order to try and obtain free keys, making administration of key retrieval to legitimate customers extremely difficult.

It’s with a heavy heart we’ve had to make the decision that unfortunately we will not be able to provide a key without proof of purchase from Desura, Google Checkout or Paypal purchases, and we offer sincere apologies to anyone legitimate who loses out on this.

This is why we can’t have nice things.

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